Showing posts with label how to. Show all posts
Showing posts with label how to. Show all posts

Monday, November 26, 2012

Negotiating with Freight Brokers - Strategy #5

18 Wheels of Justice Home


Strategy #5 - Hello Third Party!

So... Your negotiation is going fairly well: it has been friendly and easy going.  You have assured the broker you can do this particular load successfully, you can meet all of his needs, you're trustworthy and in the end it will be good for him and his customer.  He needs reassurance at this point in the negotiation.  He needs to know that you want to do this load, and you do, but you have to make sure the rate is ok with one of the following people:

Your Boss
Your Partner
Your Wife
Owner Operator who will be hauling the load
Your Father
Your Mother
Your Spiritual Advisor - Priest, Rabbi or Minister.  Yes, The decision to take a load of freight is this important!

Someone other than yourself with whom you need their approval to the load.  Or someone with whom you place high value on their opinion and you always run major decisions(taking a load) by them.  If you don't have someone like this, you should find someone.

Feel free to introduce this third party at anytime during the load booking process.  I find it most effective to introduce them midway through the negotiation.  It's your call, in the beginning or the middle, but never towards the end.  If the third party is introduced early, it can ease the tension with the negotiation.  As the conversation goes along, you should be making statements like, "well...he isn't going to like that, it will be hard to convince him to hand unload all those pebbles, well it doesn't unload until 2pm, that's going to make it hard to pick up another load that same day..." and so on and so forth. 


This also creates a camaraderie between you and the broker and can be a good thing.  Always remember that you are trying to build a long term relationship.  This is a good thing because you and the broker are working as a team to convince this third party(your boss, wife, owner op, mother, father, rabbi, etc.)  I would strongly advise against introducing this third party late in the negotiating.  This can be seen as a cheap ploy and ruin all the goodwill you have created. 

Don't forget to sign up for the free email subscription!  It's free and your email address is kept confidential!


>
15 Ways to Increase your Income while Negotiating for LoadsPick up Negotiating with Freight Brokers and 3PL's today


Book or Book/CD




18 Wheels of Justice Copyright 2012

Wednesday, November 21, 2012

Kottke Trucking - 75 Years of Family Tradition


18 Wheels of Justice Proudly Presents…
75 Years of Family Tradition – Kottke Trucking


Click Logo above or call 800-248-2623 Ask for Kyle

Celebrating 75 Years - Kottke Trucking – A Family Tradition

Kottke Trucking was born on a cold night in 1938 in Buffalo Lake, MN.  The Kottke family patriarch, Mr. Elmer Kottke, started hauling milk, feed and fertilizer for the local creamery. 
In 1961 Donald and Duane took over, called it the aptly named Kottke Brothers and started hauling gravel and dry freight to help grow the business. 

Kottke has had its ups and downs over the years, but in 1983 it lost one of its largest customers and this forced them to change the face of the business.  The Kottke Family is a tough lot and they stuck together and triumphed over these challenges.  They traded in the hoppers for reefers and never looked back.  The Kottke family went after, and was awarded a new ICC authority that gave them the ability to pursue customers and freight in all 48 states.  This was a tough period for the company, but family pulls together and finds a way to make things work.
Connie and Duane Kottke have dedicated their lives to the continued success of Kottke Trucking, Inc. Duane started out driving a mail route truck, then moved to hauling grain. He soon found himself in the position of a dispatcher, and at times, both a driver and dispatcher. Connie’s involvement in the company’s success included buying and selling grain, bookkeeping and occasional dispatching. She and Duane also devoted much of their time to raising their three sons; Kurt, Kory and Kyle. We thank them for creating the strong foundation of Kottke Trucking and with pride; we will carry those traditions into the future.
The Kottke Family, not just the relatives, but every driver, owner operator, dispatcher, office worker and mechanic all work together to make this one of the best reefer companies to work for in Minnesota. 


The Staff at 18 Wheels of Justice HQ was fortunate enough to speak with Kyle Kottke, General Manger, to ask him a few more questions about Kottke…



Thanks for joining us, Kyle.  75 years of trucking, that’s a lot of experience and a lot of responsibility.  Why do drivers and owner operators like working for Kottke?

We like to believe we treat them as part of our family.  They have become an extended part of our family and the foundation of our success.  I believe we work as hard as anyone at keeping the quality of life for a driver high.  Most of our drivers are home every 4-6 days.  Some of the routes go 6-10 days.
 
We work hard to make sure that our offerings are in line with the big guys but their quality of work atmosphere is far superior with us.

We like the family owned and operated tradition at Kottke.  As Kottke has grown over the years, how have you kept this tradition alive?

We are deep into the roots of our company.  Kurt, Kory and I are very involved in the day to day operations of the business and are proud of the team we have assembled.  No question, our heritage is very important to us but we don’t rest on yesterday’s success.  We know that we need to be in front of the industry, working with our drivers and customers to continue to be successful going forward.
 
Our tradition is our drivers, not our family.  The most important Christmas Card exchange we have is with many of our retired drivers who have spent their career with us.  I love to hear what they are doing in retirement and glad that we had a small role in their success and their lives.
 
What are your hiring areas?

We are very heavy in the Upper Midwest(MN,WI,IL, and IA) but we hire from the Midwest, South and Southeastern part of the US.  If you go to our website(click here) and find the lanes serviced page, we will hire a candidate from any of our territories.

How much reefer experience do you require?  A large portion of our audience has expressed interest in switching from to reefers

I require one year of over the road experience.  Reefer experience is optional and we can train on the reefer technologies.

Who should drivers and operators call?
ME!  I personally recruit all of my drivers.  I promise no bull!  800-248-2623 ext 2422.


Very nice touch, call one of the owners, Kyle, the hands on approach is the best way to go in our business. 18 Wheels of Justice likes that and likes Kottke.  Thanks for your time today, Kyle, enjoy your Thanksgiving…

Click on Logo above or call 800-248-2623 Ask for Kyle


Thursday, November 15, 2012

How to Stop Unreasonable Child Support Deductions From Your Check in 2012


Return to 18 Wheels of Justice Home
How to Resolve Child Support Issues - There is a Solution
At trucking companies across the nation, many dispatchers, recruiters and operations managers often wonder why a recently hired driver suddenly quits after a few months.  Everybody seemed to like him, he did a good job, he seemed to like working at your company.

Suddenly a notice comes in the mail to payroll to deduct for past due child support from the state.  It’s different in every state of course, but it typically is such a large amount that it is hard for the driver to live and have this amount “deducted” from his pay.  This notice usually arrives somewhere between one to four months after starting employment, depending on the state, your companies reporting schedule, what day of the quarter the driver started, etc.

A lot of good drivers leave a lot of good companies after a few months and move to the next one.  Some go to companies where they are paid cash or with a 1099, frequently for less pay. 

So… What is a driver or employer to do?  Everyone should pay child support; it’s the right and honorable thing to do.  That is a given.  A lot of smart divorce attorneys manage to have “alimony” or “spousal maintenance” classified as child support at the time of divorce.  This makes it collectable by the state.  This is a questionable practice, but it is done by divorce attorneys every day.  To try and get this amount changed after a divorce is impossible.  I know in the state of Missouri there is a six month waiting list to even talk to someone about a setting up a time for a hearing.  

This article is not about the inherent bias in the legal system against fathers, but the intent is to make the outcome of divorce and ensuing child support workable for our drivers who find themselves in this situation.
 

Recruiters and HR Mangers at every trucking company need to be prepared to address and handle this with every driver who starts at your company.

Every Driver who has this issue following them needs to know that there is a solution to it, and it’s a lot easier than you may think. A lot of recruiters/HR Managers I know have responded negatively to my comments, and refer to drivers child support as none of their business and the driver just needs to pay it. 

Having arrears in child support doesn’t make anyone irresponsible nor a bad parent or person for that matter.  The system has worked against fathers for decades and many have tried in the past to resolve it, hit a brick wall and decided there was nothing that could be done about it.  And they were probably right. 

A lot has changed recently and now is the perfect time to address it and put it behind you.

First of all, from the human resources perspective, you are helping your driver.  This is what you should to be doing from a personal and professional perspective.

Second of all, as Human Resources professional, this is your responsibility as far as I’m concerned.  If an employee has an issue that is affecting his job and tenure at your company, you should have a program in place to help them.  This should be addressed during the onboarding process.  Reach out and take action, help your fellow man and build a relationship.

Finally, you are helping the children involved by making consistent
child support payments a reality.



The Solution

Nearly every state will adjust the deduction.  There are phone numbers you can call where you can explain to them why you can’t afford the $300, $500 or more per week (usually its current child support plus arrears) they want to deduct and they will adjust it.  This is not an official reduction of the amount owed, just an informal adjustment of what they will take out every week. In my experience the state will adjust it to a “livable” amount, $75 to $150 per week depending on salary, number of children, etc.  This is usually accomplished within a week’s time frame.  I have listed the numbers of the Child Support Agencies in each state below.  All it takes is a phone call; just let them know you want to address current or future deductions being taken out of your check.

You can make a big difference in your life or your driver’s life, and children’s lives today by reaching out and helping yourself or your drivers… 



ALABAMA
334-242-9300
mina.roussell@dhr.alabama.gov

ALASKA907-269-6832   
david.tredway@alaska.gov

ARIZONA602-252-4045  
dmoring@azdes.gov

ARKANSAS
501-682-6828
mary.e.smith@ocse.state.ar.us

CALIFORNIA
888-898-1745

COLORADO
303-866-4300
csecustomerservice@state.co.us

CONNECTICUT
860-424-4989, option 2

DELAWARE
302-577-7171
www.dhss.delaware.gov/dhss/dcse/index.html

DISTRICT OF COLUMBIA
202-724-2254
artish.jacobs@dc.gov

FLORIDA
850-617-8099
csepassportdenial@dor.state.fl.us

GEORGIA
404-657-3869
csetaxoffset@dhr.state.ga.us

HAWAII
808-692-7000
wayne.y.izumi@hawaii.gov

IDAHO
208-334-5715

ILLINOIS
217-785-0283

INDIANA
317-234-5700, option 3

IOWA
515-242-6003

KANSAS
785-296-2089

KENTUCKY
502-564-2285
doris.moore@ky.gov

LOUISIANA
225-342-4780225
carol.dewitt@la.gov

MAINE
207-624-4111
kathy.levesque@maine.gov

MARYLAND
800-332-6347

MASSACHUSETTS
617-626-4156
glavin@dor.state.ma.us

MICHIGAN
517-373-2932

MINNESOTA
651-431-4400

MISSISSIPPI
601-359-4879
temekka.williams@mdhs.state.ms.us

MISSOURI
866-313-9960

MONTANA
406-444-3739
cstclair@mt.us

NEBRASKA
402-471-1400
julie.lavicky@nebraska.gov

NEVADA
775-684-0704
cse@dwss.nv.gov https://dwss.nv.gov/

NEW HAMPSHIRE
603-271-4680 http://www.dhhs.nh.gov/dcbcs/beas/nhcp/contact.htm

NEW JERSEY
609-631-2670
dfd-lien-levy@dhs.state.nj.us

NEW MEXICO
800-288-7207 (In State)800-585-7631
unit.intercept@state.nm.us

OHIO
800-686-1556

OKLAHOMA
405-522-0028
melody.rotan@okdhs.org

OREGON
503-373-7300
sccuquestions@doj.state.or.us

PENNSYLVANIA
800-932-0211
ra-crbcse@pa.gov

RHODE ISLAND
401-458-4400
richildsupport@cse.state.ri.us

SOUTH CAROLINA
803-898-9314
glenn.hastie@dss.sc.gov

SOUTH DAKOTA700
605-773-3641
kathryn.piersol@state.sd.us


TENNESSEE
800-838-6911
edward.canaday@tn.us

TEXAS
800-252-8014

UTAH
801-536-8500 ext. 22301
cdmiller@utah.gov

VERMONT
802-241-2180

VIRGINIA
800-468-8894
www.dss.virginia.gov/family/dcse.html

VIRGIN ISLANDS
340-775-3070 ext. 5008

WASHINGTON
360-664-5350
lsc@dshs.wa.gov

WEST VIRGINIA
800-249-3778
www.wvdhhr.org/bcse/

WISCONSIN
608-266-9909
marc.dibernardo@wisconsin.gov

WYOMING
307-777-6948
brenda.lyttle@wyo.gov


©18 Wheels of Justice 2012

Tuesday, October 30, 2012

Drivers - Part II. How to Narrow your Job Search

18 Wheels of Justice Home


Welcome back and thank you for joining us for "Part II - How to Narrow Your Job Search".  It can be a very daunting task, with all the options available.  So many ad's, a thousand job search website's, everyone promising everything to everybody.  I think an important thing to remember as a driver is that our industry is just silly.  Yes, silly.  It is so segmented and there truly aren't any major players in the truckload market.  I remember reading a few years ago that if you combined the top ten truckload carriers in this great nation of ours, they hauled less than 10% of the total truckload market.  When business picks up, your local trucking company will go down to the truck dealer and buy 10 more trucks.  When he has drivers for all of his trucks, he feels he must be doing something right and buys another 10 trucks.  When the bank stops by and visits him and gives him the green light for more trucks, he buys him.  God bless the optimism of the trucking company owner!  My point is that all of the turnover and all the driving positions available doesn't make this a bad industry to work in, in fact its the best industry in the country to work in.  The capacity and availability of driving positions reflects the segmented state of trucking, lots of moving parts for a lot of different reasons.  Back to business.  I hope you have read Part I, if not please do so now and join me back here. 

7.  How did you hear about this trucking company?  This is important.  The amount of advertising a company has does not necessarily mean that they have issues finding drivers.  There are a number of reasons a company advertises for drivers.(see above)  You may have seen their trucks close by home, saw an ad the internet, etc.  What about the ad appealed to you?  Was it any different than the others?
Sometimes you just have to pick one, sort of like duck hunting.  Write down 5 things that appeal to you about a company you want to work for.  New Tractor? Home time? Newer Trailers? Miles? Regions they run? Pay? The Dispatcher - does he have any authority on the amount of miles you get and when you need to be home? Fuel network? Company's reputation? Maint.? and so on. 

Join us later this week for the rest of this article and more!  Please check out our 18 Wheels of Justice LinkedIn group for Drivers and Owner Operators.  If you're not on LinkedIn, please join, it is a valuable resource for Drivers and Operators.  As always, thank you for reading...



Book or Book/CD

Saturday, October 27, 2012

Driver's Top Ten - How to Narrow Down Your Job Search

18 Wheels of Justice Home


Top Ten List – The Search for a Driving Job - How to Narrow Job Search to 5 carriers


Here at 18 Wheels of Justice HQ, we have discussed how to decide from your list of 5 carriers you have selected, but how do you pick 5 carriers?

Drivers and owner operators are inundated with options for employment opportunities these days. Look on any driver or operator recruiting website, how a does someone decide on which company to call. Everyone seems to offer the same things, home time, respect, sign on bonus, new equipment etc. How did you get the real facts about the company?

We are going to show you what we feel is the best way to go about your search. This can feel like a huge task and can get overwhelming quickly. We like to break it down and do it in a simple 10 Step approach.

10. Word on the Street - talk to other drivers and operators. – This is a good way to start. Drivers and owner operators who speak well about their company is a tried and true way to find out the real story. I’m more cautious about suggesting this approach these days because most companies offer a referral bonus. I think the reality is that most drivers won’t push the company they work at if they don’t really believe it is a good place to work, referral bonus or not. There are always exceptions, but people aren’t that hard to read. If he or she seems like an honest and decent person, chances are they will tell you the truth. Be sure to ask them these questions: 

-Why they chose the company they are with.
-What were three of the deciding factors in their decision to work there?
-Home time, pay, the size of the company, equipment, reputation.
-Was it what the recruiter told them about the company?
-Did the recruiters’ promises hold true?
-Take notes! It easy to get the companies mixed up when you are making your decision later.
-Did talking to this guy make you want to call the company right away or were there things he said that made you hesitate?

9. Physical appearance of Equipment – As long as you’re talking to him, walk with him out to his truck.
 -Is it clean?
 -Well maintained? Tires tell a good story about a company.
 -Was is a matched set? New tires or recaps? Plenty of tread? You can draw your own conclusions.

Trailers tell a better story about a company. Some drivers are more concerned with their tractor than other drivers, but trailers in a drop and hook operation reflect the company better... 
-Is it clean? Is it beat up? How old is it? What about the tires? Again, draw your own conclusions…

8. Attitude and Appearance of the Driver – This says a lot about the company and type of driver that works there. I’m not suggesting judging other people, everybody is different. Generally speaking, a happy driver takes better care of himself and has a good attitude about things. Would you be happy to work with this driver and does he take pride in what he does and where he works?

We will post parts 7 through 4 of our countdown on Monday and the final 3 on Wednesday – Stay tuned!

Thank you for reading and be sure to check out our driver and owner operator page at 18Wheelsofjustice.com. We research carriers and present what they offer every week, to help you gain insight on what companies are offering and how they stack up. We do the research for you, you decide.


What about a career change?  Have you thought about switching to pulling a reefer, van, flatbed, or tanker?  How about a being a car hauler or driving for an Oil Field Services company?  You ask, we deliver.  18 Wheels of Justice investigates and compares apples to apples and breaks it all down for you... Debuts next week!  "Drivers: Choices within your Career - The Inside Scoop"...


Next week will be the long awaited debut of “Ask 18 Wheels of Justice” on our website. We provide opinion, answers and solutions to all things trucking.  If we don't know it, we find the answer! A sincere thank you to all of you who submitted questions, please keep them coming.

© 2012 Michael H. Komadina

18 Wheels of Justice™



BOOK & CD Package

Friday, October 26, 2012

Treat Brokers as Customers!


18 Wheels of Justice Home

The business of shipping products to customers is ever-evolving into a world in which 3PL’s and Freight Brokers have access to more and more of the truckload market.  Large manufacturer’s want to focus more on their core business, than having entire shipping departments dedicated to rates and setting up carriers, dealing with scheduling appointments and so on. 

So, what does this mean to you?  A brave soul, the lone owner operator who sets out to seek his fortune with his own truck and trailer?  A small carrier with a dozen or so trucks, trying to build a dynasty or family fortune?

Buy Book and CD today at

A truckload carrier whose business is 30% to 40% Broker and 3PL freight and has planners/dispatchers who are not yet masters in the art of negotiation?  Do they hesitate to be aggressive negotiators? 

30% to 40% is a very large portion of your business and where a large portion of potential profit is hiding.  Yes, and it is an art, when done creatively, properly and successfully, negotiating can be one of the most beautiful and rewarding experiences one can have.

Think back to the days of your youth, negotiating with parents to stay up later, only to be told to go to bed.  Or did you return to the negotiating table with your parents armed with opposing arguments?  How about delicately trying to negotiate your first kiss with a blushing, young redhead and getting a hug or handshake?  Or did you steal a kiss and walk away, leaving her wanting more?

Like most of us, you probably have good and bad memories of negotiating.  The important thing to remember is that you walked away from each one with more knowledge, experience and skill every time.


The transportation business has changed over the last ten years.  What does it mean to you? 

No longer are Brokers and 3PL's just a backhaul provider, they are our best customers.  The carriers who treat them as such, win everytime...



BOOK & CD Package

18 Wheels of Justice Home

Wednesday, October 10, 2012

Spot Market Negotiating Strategy #12... High Fuel Cost Is Your Friend

Spot Market Negotiating Strategy #12... High Fuel Cost Is Your Friend - From "Negotiating with Freight Brokers & 3PL's"

STRATEGY 12 – HIGH FUEL COST IS YOUR FRIEND

Brokers/3PL’s have held onto fuel surcharges for years and not passed them along proportionally to carriers.  Do not make a general statement or complaint about the price of diesel. Do not go on about how hard it is to make a living now, be specific, and use a real example. “I hauled a similar load a month ago that paid more per mile, and fuel has gone up 5% in the last month. The higher rate you get shouldn’t be directly proportionate to what your actual higher cost of fuel is on the load, in fact, it should be much higher.

You have had to cash flow this meteoric rise in fuel the past few years. It would take a rocket scientist or two to figure out how much the rise in fuel prices have actually cost you. You are just “framing” and letting him know the price will be higher based on that fact alone, not including all of the other strategies/facts you have already brought up. If the Broker/3PL wants to get scientific and explain that it only will cost you “x” more at 6 MPG, etc. Go into detail about the higher fuel costs in states you have to go through and the load weighs 44,000lbs so your fuel will drop to 4 MPG between the weight and the hills… Remain calm, likeable, specific and unemotional, in your conversation.

Remember C.L.A.S.S. in all your conversations. Explain your reasons calmly, especially if he or she gets insulted. Try and calm them down, i.e. “I am not trying to be greedy or unrealistic; this is just the reality of hauling this load. If they won’t or can’t see the reality, simply thank them for calling and offering the load to you, but maybe it’s just not the right fit right now.

BOOK & CD Package

Friday, August 24, 2012

Company Driver Top Ten Check List


Company Drivers. Are you happy with the company you are driving for? How and why did you pick the one you're at? Was it an ad? A reference? Did you just need the job and go with the first place you could find?


     Here at 18 Wheels of Justice office, we hear a lot of complaints about lack of pay in the OTR trucking industry. Why do trucking companies spend so much on advertising and recruiting? It seems to me that if they spent more money paying drivers, instead of advertising, they would have all the drivers they needed. Not neccessarily true...

     Think back through your driving career. Where were you employed at the longest? Do you tend to work for a company for less than a year and leave for something that seems better? Pays better? Were you promised something that never happened? This happens way too often.

     The recruiter promises you the world on a silver platter. You can't wait to get started and then guess what? The first week on the job you realize that this was a big mistake. So, you contact the recruiter to ask, "why am I sitting so much? Why can't dispatch seem to get me home?" He says he will look into and address with dispatch, but nothing changes. You stay a month, maybe three, hoping it will work out, and it never does...

     Are all recruiter's dishonest? Of course not! Are all trucking companies dishonest? No! There is often a disconnect between recruiters and operations. Read on and I will show you how to find out before you start...

This is part 1 of 3 of the "18 Wheels of Justice Top Ten Driver Checklist". This list will cover how to negotiate the best pay, find the best company and what to look for in a company. I will keep it simple and to the point. It's in three parts, because blogs are supposed to be short, according to my editor. Anyway, back to the point...

Print, email or just find a pen and notepad and keep this list, so you will have it with you. Forward to your wife or significant other, so they can help you. This is a major life decision, it is important to get a second opinion. You will be thanking me a year from now, when you are no longer chasing rainbows and will have found a happy home and a serious career. If you're not serious about your career and making money, and most importantly, being happy where you work, stop reading here. This article is not meant for you. You spend the majority of your adult life working, why not enjoy it?

Now, without further ado,(drum roll, please!)the Top Ten List!

10. Make a list of no more than 5 potential Trucking companies you want to work for. Big, Small it doesn't matter, there are many different benefits with both. This seems like a lot of work? Yes it is, but do once every 10 years, instead of once every 3-6 months and enjoy your success. Approach driving like a career, and you will find your way.

9. Ask them for a random list of Ten drivers phone numbers, that currently work there. This is your first step, do not skip this one. The Drivers who work there and like it, are more than happy to tell you about the company. Driver's who work there and don't like it, are even happier to talk to you about the company. If the recruiter tell you he/she doesn't have a random list, but a list they give out to new drivers, that's fine, they are honest. Ask him for five from that list and ask him if he can pull up five more at random. Take an hour, call all ten, if you only reach 5 right away, that's fine, leave a voicemail, the others will call you back before you make your decision. Keep track of who you have talked to. If the recruiter balks or refuses to give you a list of ten drivers, while you are on the phone with him/her the first time(this is important), run, don't walk, but run away from this company. If they can't produce on the spot, don't work there, you will regret it later.

8. Pay! - Don't ask, Don't ask, Don't ask. Should I say it again? Don't ask yet! This is for later in this new realtionship, Ladies and Gentlemen. If they mention pay, don't acknowledge it, just mention you are on "the market" and are looking for a home.


This is part 2 of 3 of the "18 Wheels of Justice Top Ten Driver Checklist".


The entire Top Ten list will cover how to negotiate the best pay, find the best company and what to look for in a company. I will keep it simple and to the point. It's in three parts, because blogs are supposed to be short, according to my editor. Anyway, back to the point...

     Print, email or just find a pen and notepad and keep this list, so you will have it with you. Forward to your wife or significant other, so they can help you. This is a major life decision, it is important to get a second opinion. You will be thanking me a year from now, when you are no longer chasing rainbows and will have found a happy home and a serious career. If you're not serious about your career and making money, and most importantly, being happy where you work, stop reading here. This article is not meant for you. You spend the majority of your adult life working, why not enjoy it?

Presenting The Top Ten List Continued...

7. Talk to your prospective dispatcher before you fill out an application! This is a very important step! This will be your entire means of communication with the company. This is the person you will be dealing with for a long time and when you have a suggestion or a problem. Not getting miles? Not getting revenue? Not getting home? Do you want to have to go there, have a meeting with the operations manager, recruter etc. when these things aren't happening? I wouldn't. I would want to talk to my dispatcher and address all your concerns with him. See if they has any authority or control over you earning or not earning a living! Make sure the company let's you speak with your prospective dispatcher first! If they say they don't assign a dispatcher until you start, politely tell them, this is a requirement of yours. If they refuse or don't guarantee who your dispatcher will be, thank them for their time and move on to the next company. This will build a personal relationship with your dispatcher, they will have more respect for you and will remember your conversation. Trust me, you will be on the top of their list to make sure these things happen.

6. Talk to the Operations Manager or Your Dispatchers Supervisor. Even more important. Make sure you do this, and that this person is readily available. If you don't hear back from him/her for a few days, then expect that to be an acceptable standard for this particular trucking company. This is not an acceptable standard for you, however, and move down the list. What happens if your pay is not correct and it's a Friday afternoon, you have bills to pay? Who can you talk to and get a response? It is important to be able to have someone else within the company that you can address your concerns with.


This is part 3 of 3 of the "18 Wheels of Justice Top Ten Driver Checklist".


The Top Ten list covers how to find the best company and what to look for in a company. I will keep it simple and to the point. It's in three parts, because blogs are supposed to be short, according to my editor. Anyway, back to the list... Print, email or just find a pen and notepad and keep this list, so you will have it with you. Forward to your wife or significant other, so they can help you. This is a major life decision, it is important to get a second opinion. You will be thanking me a year from now, when you are no longer chasing rainbows and will have found a happy home and a serious career. If you're not serious about your career and making money, and most importantly, being happy where you work, stop reading here. This article is not meant for you. You spend the majority of your adult life working, why not enjoy it?


Presenting The Final Five of the Top Ten List Continued(see previous blogs for parts 10-5)

5. Equipment - Take your time and look around the Terminal. What does the equipment look like? Are trailers well maintained & washed? Tractors - late model or well maintained? Owner Operator's trucks. Are they newer/older in good shape? Make sure you see and inspect the actual truck you are going in.

4. Spend time at the potential employers office in or near operations department and get a feel. Is it organized? Is it chaos? Take a few hours and listen to what is going on, meet some of the drivers, are most of them happy? Is operations begging them to stay? Apologizing for lack of miles?

3. Your work history - your resume, your references, it tells your story. Have one! This is very important, there are many easy templates on word,etc to type out a simple resume. It should have work history, years experience and references. Awards you have received, community involvement. It is your story, things you are proud of and show you to be a good citizen. It may sound unnecessary, but, again, it tells your story. References don't have to be prior employers, but people who will vouch for your character, etc. If your not good at that type of thing, ask your wife or a family member to prepare it for you.

2. Is more money per mile worth it? Changing a job for another $.05, even $.10 a mile is not always worth it. What kind of miles will you get? Will you be home when you need to be? Most importantly, will you like the company?

1. Cost of quitting and finding another Job. Assuming the next driving job you get will produce roughly the same amount of miles, you will lose two to three weeks of pay, between:

-finding a job

-actually starting your new job

-waiting for your first paycheck(sometimes two weeks)

-trying to get paid from your last company, and all the deductions they will take out(they always do)


If you find a job paying you an extra $.05 per mile, it will take you 6 months to make up for what you lost just switching companies, again assuming(big assumtion) your getting the same miles.

Take your time!  It is a major life decision, your happiness and future depends on making the right choice.



Thank you.  Please sign up for email subscription, it's free, and our blog is also posted directly on our website now at  18 Wheels of Justice     


BOOK,CD or Package

/div>
Please join our Discussion Groups on LinkedIN.  Both "Negotiating with Freight Brokers" and "90 Days to 75% Retention".





18 Wheels of Justice Series available at: http://www.18wheelsofjustice.com/





Thursday, June 14, 2012

Prevailing Notion - Broker's & 3PL's


18 Wheels of Justice Home

The business of shipping products to customers is ever-evolving into a world in which 3PL’s and Freight Brokers have access to more and more of the truckload market.  Large manufacturer’s want to focus more on their core business, than having entire shipping departments dedicated to rates and setting up carriers, dealing with scheduling appointments and so on. 

So, what does this mean to you?  A brave soul, the lone owner operator who sets out to seek his fortune with his own truck and trailer?  A small carrier with a dozen or so trucks, trying to build a dynasty or family fortune?

Buy Book and CD today at

A truckload carrier whose business is 30% to 40% Broker and 3PL freight and has planners/dispatchers who are not yet masters in the art of negotiation?  Do they hesitate to be aggressive negotiators? 

30% to 40% is a very large portion of your business and where a large portion of potential profit is hiding.  Yes, and it is an art, when done creatively, properly and successfully, negotiating can be one of the most beautiful and rewarding experiences one can have.

Think back to the days of your youth, negotiating with parents to stay up later, only to be told to go to bed.  Or did you return to the negotiating table with your parents armed with opposing arguments?  How about delicately trying to negotiate your first kiss with a blushing, young redhead and getting a hug or handshake?  Or did you steal a kiss and walk away, leaving her wanting more?

Like most of us, you probably have good and bad memories of negotiating.  The important thing to remember is that you walked away from each one with more knowledge, experience and skill every time.


The transportation business has changed over the last ten years.  What does it mean to you? 

No longer are Brokers and 3PL's just a backhaul provider, they are our best customers.  The carriers who treat them as such, win everytime...



BOOK & CD Package

18 Wheels of Justice Home