18 Wheels of Justice Blog has Officially Moved!

Welcome!  As most of our loyal readers know, we have been posting on two blogs for the last few months.  Well the time has come to finally shut the door and turn off the lights here!  This has been a good location for us and we will miss it dearly.  Change is a good thing and we hope you will visit our new blog address which is on our website. Please click the link below and join us at our new home!!

18 Wheels of Justice

How to be Effective in a World of Rookie Recruiters

18 Wheels of Justice Home

With Driver shortages at an all-time high – It is becoming more difficult to not only recruit, but to retain qualified drivers and owner operators.  How do you find drivers and operators that are a better fit for your company to begin with? 

Finding Drivers and Operators that "fit" you company is a key component in retention.  Most carriers, while looking at a lot full of empty trucks, tend to use the “Habeas Corpus” or “Just Produce a Body” method; we will hire someone qualified, but not necessarily the best fit for our trucking operation, or the driver for that matter.  This always results in a short career at our company for the driver and higher turnover, which produce significantly higher costs to our trucking operation.

·         How many countless Ads has your company placed using traditional methods such as newspaper, radio, or even TV with little to no return? How many internet ads surrounded by hundreds, if not thousands of other advertisers?

·         How much money has your company allocated to these already exhausted methods?

At 18 Wheels of Justice; we are providing a unique approach to recruiting and capturing the attention of drivers and owner operators.  We have tactfully and quietly developed one of the most devoted driver and operator audience in the nation and continue to foster that growth.

Why Partner With Us?

I'm the author of "18 Wheels of Justice", an educational, trucking based Book & CD series, website and blog. I have appeared on Big Truck TV (a partner with Internet Truck Stop) and various trucking radio shows.  My blogs are published on Big Truck TV, TripPak and various other venues. Drivers and owner operators visit and trust 18 Wheels of Justice to interview and explain the core values of a trucking company before they sign on.

The 18 Wheels of Justice “Blomotion” (Blog Promotion) is an in depth story that is designed to answer the drivers and operators questions about your company before they call.  

The game has changed so much over the last few years that most drivers & ops are hesitant to call to ask questions because of all the follow up calls they will get from recruiters for months, even years.  Our article presents your company in an up front and personal light by a reputable third party.  It works, and it works well.

Recruiting advertising is not like selling soft drinks. You're selling a career, success, a lifestyle and trust.  Repetition and flashing ads simply can not convey this message.  The time has come to promote in depth what makes your company appealing and makes it standout in our industry. Every trucking company has its own appeal and is unique; we focus on and promote these attributes.

We tell the founders story, the struggles and successes throughout the company’s history, the human side... This has great appeal and the principles of attraction must be applied to recruiting drivers and operators.  The operators, drivers and their wives want to make their own decision and learn about the company on their own.

Let us tell your story...

How it works

·         Written “Blomotion” (Blog + Promotion) on you company which includes an in depth story about your company with your final approval before publication. The article will be posted on our different blogs several times during the month.

·         Original article on your company includes interview with company CEO or Director of Recruiting describing the benefits of working for your company.

·         Blog article will be featured on owner operator and driver page on our website for 30 days, along with link and phone number to your company’s website.

·         Posted on 50 Craigslist Cities within your hiring area as an article by a 3rd Party (it works well, we know how to catch owner operators and drivers attention)

·         Any existing recruiting video you have will be published alongside the article on our website and blog as well.

Most Drivers and Operators(and more importantly, their wives and significant others) review companies and make their decision over the Christmas Season when they have time off and make their move in January, don’t wait. Our schedule is filling up quickly for the remainder of 2012, and this is the ideal time to have your “Blomotion” posted, especially to ramp up for 2013 driver needs.

Act quickly by simply replying to this email or call 314-620-5536 to learn more.  We do all the work for you…

                                              Copyright 2012 - 18 Wheels of Justice

18 Wheels of Justice Presents - "Landstar Latitude"

Career Decision

                                   18 Wheels of Justice Investigates

 

Owner Operators Check Out

Landstar Latitude

November 8, 2012 - 13:57

Welcome to our multiple part series called “Career Decision”.

 18 Wheels of Justice investigates all the rumors we have heard for years about the money to be made in specialized trucking segments of our industry.  We take an insider’s view of companies who operate in various specialized freight arenas and present our results to help our Owner Operator audience make an informed decision.  It gets a little more complicated with Landstar, a time-honored, agent driven organization who has achieved a great deal of success outside of the typical trucking company design.

The Staff at 18 Wheels of Justice HQ originally had its sights set on the flatbed and heavy haul specialized division of Landstar.  As our investigation continued, our nimble minded staff soon realized that Landstar’s entire approach to dispatch and operations deserves a hard hitting, 18 Wheels of Justice investigative review.

Agents, Agents, Agents… 

We typically do a phone interview as part of our process, I asked my staff to put me in touch with someone in dispatch so we could find some real answers on Landstar’s success and not the typical corporate song and dance.  The staff reported back to me, in shock and disbelief that Landstar HQ in Jacksonville stated that there is no dispatch.  I said, “Who manages their freight? Who manages the planning? Who makes sure the Owner Operators are getting good freight and keep rolling? Who, who, who?”

“AGENTS!” My staff roared from the front office.

Agents, I pondered quietly to myself…  Secret Agents? FBI Agents? Travel Agents? (If you’re under 35, travel agents were used before the internet to purchase airline tickets, cruises and even to make hotel reservations in some cases)

I called Kit, my beautiful but brassy assistant, and explained that we owe it to our audience to get to the bottom of the Landstar approach to trucking, face to face & eyeball to eyeball.

“Get my Travel Agent on the phone and…I mean go online and book two tickets to Jacksonville, F-L-A…”

Owner Operators call 800-435-4010 or visit www.lease2landstar.com

We met with Rocco Davanzo, at Landstar’s Corporate Office, who was kind enough to take the time to speak with us and give us the real scoop on Landstar…

1.) Who are Landstar Agents, what do they do and how is this structure better than a typical Trucking Company?

Landstar doesn’t have a big sales force sitting around at HQ, instead they have independent sales agents located all over North America. The agents go out and get their own customers, they post that freight on Landstar’s electronic “available load boards,” and then it’s up to you to get online and find what you want. The agent networking system allows you, as the owner/operator, to control your schedule. The agents have a vested interest in keeping you loaded, in order to keep moving their customer’s freight.

2.) Landstar is kind of a one stop shop for Owner Operators.  Flatbed, Specialized, Vans, Reefers.  Can an owner operator switch between Landstar divisions?  What if an Owner Operator has his own trailer?

There truly is a career path for owner/operators at Landstar. You can lease to Landstar without platform experience, take advantage of free two-day platform training and take the first step toward a career hauling specialized freight. All you have to do is get yourself down to Landstar’s Orientation Center in St. Augustine - Landstar pays for your food and lodging. I don’t know of any other company that does that. Once you come out of that, you’re able to haul flatbed legal freight and from there you can progress to multi-axle trailers and specialized freight as your experience, skills and desire allow. It’s possible for a van driver with no experience pulling platform to join Landstar’s van fleet and progress to 12-foot-wide specialized platform freight over time. Landstar says they have access to more than 3,000 pieces of platform equipment, but if an owner/operator has their own trailer, great. In fact, once most drivers get their feet wet hauling platform loads for Landstar, they find out how much money they can make and often go purchase their own platform trailer.

3.)  What is the key to Landstar’s success in our Industry?

Landstar’s success appears to come from their unique business model – networking people who like being independent and who want the freedom to run their own businesses, whether it’s from behind a desk or the cab of a truck. 

4.) Why Should an Owner Operator apply at Landstar vs. the thousands of other trucking companies out there?

There’s no forced dispatch – you choose where you want to go, when, what freight to haul. The freedom at Landstar is said to be comparable to the freedom of running with your own authority, but without any of the risk. Their unique agent network, and Load Alerts technology, puts thousands of loads at your fingertips each day. er that ks nt matching your choices is posted on Landstar’s available load board.

With their percentage pay system, you earn a share of the revenue for every load hauled. As freight rates go up, so does your settlement check. Landstar passes along to you 100 percent of all billed fuel surcharges. Plus, there’s discounts on fuel, tires, parts and service through a bulk purchasing program they call LCAPP program, as well as cash rebates on new and used trucks and factory direct pricing on trailers.

5.)  Some of our audience members have more than one truck.  Is Landstar small fleet “Friendly”?

Landstar’s system is optimized for one, maybe two, owner/operators. Small fleets would be much better served by exploring the brokerage side of Landstar’s operation, where Landstar has mutually successful relationships with hundreds of smaller, third-party fleets.

6.) What are the strengths of your specialized flatbed and van divisions?

Landstar is the largest Heavy/Specialized transportation company in the U.S. and ranked 2^nd in the world, according to industry publications. With more than 3,000 pieces of platform equipment, a variety of freight and a safety record that’s second to none, Landstar appears to be a good option for both flatbed and van owner/operators.

18 Wheels of Justice would like to thank Landstar and Mr. Davanzo for spending the afternoon with us discussing Landstar.  Landstar is the “Gold Standard” for owner operators in our industry for a reason.

Owner Operators call 800-435-4010 or visit www.lease2landstar.com

18 Wheels of Justice Copyright 2012

3 Ways to Avoid Truck Stop Turkey on Thanksgiving

18 Wheels of Justice Proudly Presents…Trucking Legends 

800-500-3089

Memphis, TN

1. Call Empire or click on any Empire logo to go to website.
2. Fill out Application.
3. Work for Empire.

Empire Express - Memphis, TN only hires drivers in specific areas for a reason.  They get you home when they say they will.  To find out more - read on...



Empire Express began by listening to and embracing an idea from one of their own: a loyal driver.

 

Mr. Ed Gatlin founded and developed a successful automotive refrigerant business, lg-Lo Products Corp.  It was so successful; that the company caught the eye of the Valvoline Oil Company in 1985, and Valvoline made an offer to Ed he couldn’t refuse.

Now, the way I understand it, lg-Lo had a private fleet of 12 trucks at the time, Valvoline realized it wasn’t tough enough for the trucking business and didn’t want to continue to run the private fleet.  Luckily, one of his best drivers (who was also about to be out of a job) approached Ed about starting a trucking company.  Ed decided to try his hand at the “For Hire” trucking business for a few years.  In 1989, Mr. Tim Gatlin, with a belly full of fire and a love for the trucking business, took over and the business grew from 8 trucks to the proud 194 trucks under his careful watch today. 

18 Wheels of Justice likes it when the owners of a trucking company use specific numbers when they are talking about trucks and drivers.  It says a lot about the person, the company and the overall attitude of things there. 

We’ve done this long enough to know whether the owners, managers and dispatchers have a handle on things at their company after the first few minutes of talking to them.  And quite frankly, we are hearing loud & clear that Empire Express in Memphis is running an outstanding outfit.

We were fortunate enough to get a few minutes of Mr. Tim Gatlin’s time to answer some questions for the 18 Wheels of Justice Staff about Empire Express in Memphis (please see excerpts from the interview below).

Mr. Gatlin, thank you for joining us today.  We have heard many good things about you and Empire Express, and we are honored to finally have the chance to speak with you here at 18 Wheels of Justice HQ.  

Now, Empire Express has been in business for 27 years, a big milestone in our industry.  What do you attribute your long term success too?

Empire specializes in safety and time – sensitive freight.  Over 50% of our business is packaged chemicals and 40% is JIT or time sensitive.  This has been our focus for over 20 years and we have a very strong loyal customer base because we deliver the safe, on-time performance they demand. 

Empire is in the top 10% in terms of driver retention in our industry, this is among the best of the best of low driver turnover rates in the country.  Why do drivers who begin with Empire stay so long? 

They stay because of the way they are treated.  We know at Empire Express, without the drivers, we wouldn’t have Empire Express. We have created and encourage a driver-friendly culture.

What is so great about Empire Express for drivers?

They are a name, not a truck number. They get the miles, get paid and get home. During the recruiting process, we make sure the driver lives in an ideal place to get him home regularly.  We know home time with family and friends is so important.  Our customers’ freight is also driver friendly, no-touch high velocity freight. 

Pay per mile is one thing, but miles are important also.  The 18 Wheels of Justice Audience takes their careers seriously and they like to run and not sit when out on the road.  What kind of miles can drivers expect? 

2500 – 3000 per week.

Can they depend on the operations staff to get the miles and get them home when they need to be?

Absolutely! We offer a great pay package, “Pay for Performance”.  Every six months our drivers are evaluated on their performance in Safety, Service and Miles.  The majority of our drivers average over 2,500 miles per week, are safe, and deliver on-time.  This performance qualifies them for the top pay level which helps us retain the top performers and attract other top drivers to Empire. 

Mr. Gatlin, we can’t thank you enough for sharing your story about Empire with us today.  That sounds like quite an operation you have there in Memphis.  How can drivers and operators get a hold of your company? 

They can call our Recruiting Line at 800-500-3089 or visit our website at www.EmpireExpress.com.  Thank you for having us. (Please click on the Empire logos or photo and it will take you directly to the Empire Website)

COPYRIGHT 2012 - 18 WHEELS OF JUSTICE©

Happy Veteran's Day

Happy Veterans Day!

18 Wheels of Justice would like to express our sincere gratitude to all who have served and are currently serving our beloved country protecting our citizen’s rights and freedom! God Bless America and the Armed Forces! For all our veterans returning from service, and returning to a slow economy, the trucking industry is hiring and training drivers. Becoming an OTR Driver is full of opportunities, good pay and security. There are many opportunities to buy your own truck and become an owner opportunity after a few years. The future is bright for you in our Industry!

I was blessed with spending opening week-end deer season with my Dad, two of my brothers and my 10 Year old son, Joe, at our family farm in Northern Missouri. After a very enjoyable week-end, my son and I embarked on our two-hour journey home on a rural two lane highway. With a ten year old boy, many rapid fire conversation start and stop abruptly, change course and reignite later at random times. One of many conversations involved the lines on the two lane highway. What do the dotted lines mean? Can I change the radio station? Why is there a dotted line next to a solid line? Look at that cow… Why are there two solid lines? Dad? Why didn’t they make this highway wider?

They made the lanes wide enough for a truck to safely haul freight.

Joe: Why is a truck that wide?

Because the machines they used to make railroad cars are the same machines they used to make trucks and trailers with.

Joe: Why are railroad cars that wide?

The axles and tools that were used to make wagon axles were used to make railroad car axles.

Joe: Why were the wagons that wide?

Because of the Romans

Joe: What does this have to do with Bible?

Nothing, the Roman Empire built Chariots and all of the major roads throughout Rome and much of Europe, and wagon axles were built the same width as the chariots. That way the wagon wheels would fit in the ruts that already existed in the road. The wagons would ride level and the wagon wheels wouldn’t break in a rut.

Joe: Do you mean the rut during deer season?

Not that rut, a rut in the road.

Joe: Ok, then why did the Romans build the Chariots that wide?

Roman Emperor Julius Caesar declared that all official Roman Chariots be built to the width of two horses. There has to be a standard width or nobody would be able to fit on the roads, it would be chaos.

Joe: Hmm. Look at that cow over there…

Jim Palmer Pride - Experience the Difference

18 Wheels of Justice Trucking Legends Series Presents…

Palmer Pride

November 2, 2012 14:30 - Missoula, Montana…

Nestled in the foothills along the Bitterroot River in Western Montana, there are only two objects which steal the beauty of the surrounding mountains. The Hellgate Trading Post and Jim Palmer Trucking. The Hellgate Trading Post was established in 1860 to supply the western settlers with much needed “DIY” books on bear wrestling, delicious opossum lard cracklin’s for protein, and chastity garments for the gals. Jim Palmer Trucking was founded exactly 105 years later in 1965 to serve the good people of Missoula and eventually all of us Americans. The Hellgate Trading Post was later renamed Missoula, but Jim Palmer Trucking will always be called Jim Palmer Trucking.

Today, Palmer still succeeds in providing the best opportunities to the best drivers. How? By offering outstanding benefits, extra safe, top-of-the line trucks, competitive pay and excellent owner operator packages. Jim Palmer Trucking gives drivers what they need on the road including the latest GPS and trucking technology.

Every Palmer Truck is held up to a rigorous preventative maintenance program, attending to the smallest details and thinking hard about the road ahead. Palmer is staffed with the best mechanics in the business. The Staff at 18 Wheels of Justice HQ has seen a lot of Jim Palmer Trucks and we all agree that every single one of them has stood out. Clean, all black reefers, with Palmer on the side and late model, pristine, black trucks. We can spot a Palmer Truck from miles away.

Experience the Palmer Difference

If you are a professional truck driver or Independent Contractor, you know that the trucking industry has become extremely competitive these days. There are numerous trucking companies for drivers to choose from, thus, making the right decision more difficult. Jim Palmer Trucking understands this. That is why we continue to improve and rise above other trucking companies in the industry.

Jim Palmer knows how to offer a working experience unlike any other trucking company out there. This is accomplished by focusing on the driver in a way that most trucking companies don't. Since 1964, we have sought out the best of the best. Our philosophy is, the more we can give back to the drivers, the happier, more productive and successful they will be. 18 Wheels of Justice always talks about pay and the importance of knowing the miles you will get before you start somewhere. High pay rate per mile is great in theory, until you start at a company and sit, sit and sit. This is not the case at Palmer; you get the miles, week in, week out. The operations at Palmer are designed with this in mind. No driver left behind at Palmer, you will get your miles.

We are fortunate enough to have Mr. Joe Kalafat with us today to discuss the opportunities available at this time honored organization...

Mr. Kalafat, Jim Palmer has been a fixture in our industry for over 40 plus years, and has one of the best reputations in the business with drivers. What do you attribute this success to?

I think we can attribute our success to two things: 1) We’ve always been a Drivers Company. That’s the way Jim started the company – with the drivers in mind. We really do care about the driver. He built a company around not just saying it, but actually being it. 2) By being a company that shippers count on. We excel at on-time service and it’s allowed us to compete with much larger carriers with very large shippers. But again #2 goes back to #1. We have such an excellent reputation with shippers because of # 1—we have excellent drivers. And we have excellent drivers because we’ve created a company devoted to the driver and getting the driver great pay and excellent miles!

If you don't mind me asking what is your background and how did you become the CEO of Jim Palmer?

I’ve worked for JPT for over 15 years now. Worked my way up from Dispatch and Fleet management, into customer service, booking freight, being a load planner and then into Executive Vice President and finally President & CEO.

In 10 words or less, what would you tell a driver who called you and wanted to come to work for Jim Palmer?

 It’s about Family & Teamwork and we care about you and your bottom line. It’s not ten words, but I’d have to say a whole heck of a lot more to any potential driver on why they should work for JPT—this place is an excellent place to call home and make a real living as a professional driver with a lot of people that care about you and want you to succeed.

In 10 words or less, what about an owner operator?

Same thing! I would say if you really take a business approach to our pay package offering and compare that to what’s out there—you can’t do any better than we offer. I really like talking with Owner Operators that know the business end of things—because I can talk math with them and it’s clear we have one of the best pay packages for O/O’s out there and again, we get those guys the miles. All in- and O/O isn’t going to find a better company that’s going to ensure high earnings and a great team to help him win that JPT!

18 Wheels of Justice would like to thank Mr. Kalafat for his participation. We enjoy meeting CEO’s with Mr. Kalafat’s experience; it makes a huge difference in a trucking operation when you have someone who truly knows the ropes.

We invite you to... Experience the Palmer Difference

Click on any of the Palmer logos or call 800-682-8605

www.18WheelsofJustice.com



Carrier Decision - Auto Carriers - Drivers & Operators

18 Wheels of Justice Home
Career Decision

18 Wheels of Justice Investigates

Auto Carriers

 For

Drivers and Owner Operators

November 2, 2012 - 13:57

Welcome to a new multiple part series called “Career Decision”

18 Wheels of Justice investigates all the rumors we have heard for years about the money to be made in other specialized trucking segments of our industry.  We look into all areas of trucking.

We wanted to get the real story on car hauling, not the typical “spiel” from a large car hauler.  The staff at 18 Wheels of Justice HQ was lucky enough to stumble upon a long standing, small carrier in Florida.   Auto Carrier Express, based in Jacksonville, has been very successful and profitable hauling cars for the last 15 years, and more importantly the owner operators and drivers have done just as well.

They have several customer relationships with prestigious customers as Southeast Toyota, American Honda, Hyundai and Kia to name just a few.  First, let’s get some background on Auto Carrier Express (ACE)  

ACE offers auto transport services primarily in the Southeastern United States, from Florida to Maryland and as far West as Alabama on a routine basis.

The primary benefit of this operation is its “1^st come-1^st serve” approach to the dispatching system. There are no A,B,C rated drivers at ACE. There are no “forced dispatches” or “hot loads”. You have the flexibility to run any direction you wish based on the available loads.

Auto Carrier Express is dedicated to the man behind the wheel. This proves evident in the payscale, the benefits and all of the in-house perks that go along with wearing the ACE uniform.  ACE even keeps the freezer stocked with quick and easy meals for the drivers to satisfy that hunger pang when you’re in a pinch for time.

As an ACE driver, you can expect to see your annual pay to be an average of 30% higher than that of a van or flatbed driver.  Some of the other unique salary benefits are listed below…   

  Company Drivers

• Dollar for Dollar 401k Match up to 4% of pay
• Short Term Disability Paid
• Health & Dental Paid 66%
• Quarterly Fuel (MPG) Bonuses
• Monthly & Annual Quality Bonuses

  Owner Operators 

77.5% of Revenue for Op’s – That’s 77.5% of Car Hauler $$

ACE pays 100% Liability and Cargo Insurance + ½ of Plate

Fuel Surcharges on ALL accounts

18 Wheels of Justice – Quick Stats – Who’s in Charge?

In 1997, Gilbert and Vicki Hanks started ACE with just one truck. Today, the company boasts a 60 – vehicle fleet, a team of 70 employees and a stellar safety record — achievements that are the result of building strong relationships with customers and investing in quality people, equipment and technology. 

 

Gilbert Hanks - CEO

The driving force behind Auto Carrier Express is Gilbert Hanks, co-founder and chief executive officer. In 1997, at the request of Southeast Toyota, who wanted to partner with a dependable vehicle transportation company, Gilbert established ACE. To meet the challenge, Gilbert created a strong platform of technology and high-quality assets. Naturally, this attracted some of the best people in the trucking industry, and the rest is history.  

William Mauldin – Vice President

William’s responsibilities include strategy, branding, strengthening current relationships, providing technical and financial management expertise, and identifying and acquiring new business for the expanding fleet.  William has filled several operational and relationship management roles, serving the auto transport market from the ground up.

In short, ACE has the people, equipment and technology to deliver on its promises. The combined experience of its drivers is well above the industry average. ACE utilizes handpicked company drivers and owner operators who have a keen understanding of what sets transportation companies apart: exceptional service and customer satisfaction.  ACE focuses on recruiting and retaining high-quality individuals who measure up to stringent standards – Good People Skills, Positive Attitude, Effective Problem Solvers, Pride in their Work, Self Motivated – Perhaps the most important thing ACE does is to enfranchise its employees, which allows drivers to directly benefit from going over and above for customers. In addition, ACE has developed a comprehensive Driver Development Program that invests time and energy into training promising individuals to become certified car haulers. 

Want a 30% pay raise? Want Home time? Ready to move up?

Drivers and Operators

Call Chris Hanks today 800-809-1491

We would like to thank Mr. Mauldin for his time.  Auto Carrier Express would be a great place to start exploring a new "Career Decision"...

Copyright 2012 18 Wheels of Justice

Part III - Drivers - How to Narrow your Job Search

18 Wheels of Justice Home

Welcome to Part III - Drivers - How to Narrow Your Job Search...

6.  Consult with your wife, husband or significant other.(for ease of reading we will refer to this person as your wife)  This is a step that is often overlooked.  You're wife will remember all the issues you complained about or liked at your last job.  Sometimes we only tend to remember the good things or bad things about a company we worked for.  Your Wife is a great sounding board because believe it or not she listens to you and wants to see you happy.  If your happy, she's happy.  It's not just about the money, it's easy to get wrapped up in the money aspect of a job.  Trust me, the a few pennies more per mile will lose its appeal when you are stuck out over the week-end, not getting the miles, or have a dispatcher that doesn't care or is too busy all the time.  FBC(Federal Blog Commission) Warning.  Too much interaction/conversation with your wife can lead to problems.  As you all know, a wife is, pound for pound, the most dangerous animal in the world.  Tread carefully here.  I learned this the hard way when I recently asked my significant other her opinion and ended up in a relationship counseling session.

5. Online Driver Discussion boards.  Check these out!  These can be a good source of real information.  I think every driver should belong to a few of them.  Like anything, there are good ones and bad ones, and some of the people who post on boards are just disgruntled and unhappy.  So use caution here also and don't believe everything you read.  I have gotten a lot of good information from these boards, and the better ones have members who have their profiles published also, so you can see who your talking to,  I find that for the most part, if someone is going to take the time to write and discuss companies etc. on these boards, they are generally sincere.

4.  Respect.  This is a common and rather generic term that is thrown around a lot these days.  Why?  I don't know.  I think respect is a given.  Perhaps what these trucking companies mean is that they are honest about things.  I think Honesty is the best quality a company can have when it communicates with its drivers.  Its just that simple.  This is a key aspect to look for in any potential employer.  When your following these steps, always keep this in mind.   

This seems like a lot of work, doesn't it?  Yes it does!  But, please remember the hours/days of orientation, setting up your truck, paperwork, drug tests and spending a few months at a company you don't like, when you make a knee-jerk decision to work somewhere. There is a lot of time and money you are investing in a new job, make it count.  A few hours of research now will save you tons of headaches later.  I originally tried to do this in 3 parts, but this is an important decision and there is a lot to cover.  Stay tuned, Part IV this weekend! 

What about a career change?  Have you thought about switching to pulling a reefer, van, flatbed, or tanker?  How about a being a car hauler or driving for an Oil Field Services company? Intermodal?  You ask, we deliver.  18 Wheels of Justice investigates and compares apples to apples and breaks it all down for you... Debuts next week!  "Drivers and Operators: Choices within your Driving Career - The Inside Scoop"...Next week will be the long awaited debut of “Ask 18 Wheels of Justice” on our website. We provide opinions, answers and solutions to all things trucking.  If we don't know, we will find the answer! A sincere thank you to all of you who submitted questions, please keep them coming.

© 2012 Michael H. Komadina

18 Wheels of Justice™

"Negotiating with Freight Brokers and 3PL's"  A "must have" in todays freight market, improve your company's profitability by training your staff with this hands on training manual today!

Book or Book/CD

Book $39.00 USD Book/CD Package $49.00 USD

Treat Brokers as Customers!

18 Wheels of Justice Home

The business of shipping products to customers is ever-evolving into a world in which 3PL’s and Freight Brokers have access to more and more of the truckload market.  Large manufacturer’s want to focus more on their core business, than having entire shipping departments dedicated to rates and setting up carriers, dealing with scheduling appointments and so on. 

So, what does this mean to you?  A brave soul, the lone owner operator who sets out to seek his fortune with his own truck and trailer?  A small carrier with a dozen or so trucks, trying to build a dynasty or family fortune?

Buy Book and CD today at

www.18WheelsofJustice.com 

A truckload carrier whose business is 30% to 40% Broker and 3PL freight and has planners/dispatchers who are not yet masters in the art of negotiation?  Do they hesitate to be aggressive negotiators? 

30% to 40% is a very large portion of your business and where a large portion of potential profit is hiding.  Yes, and it is an art, when done creatively, properly and successfully, negotiating can be one of the most beautiful and rewarding experiences one can have.

Think back to the days of your youth, negotiating with parents to stay up later, only to be told to go to bed.  Or did you return to the negotiating table with your parents armed with opposing arguments?  How about delicately trying to negotiate your first kiss with a blushing, young redhead and getting a hug or handshake?  Or did you steal a kiss and walk away, leaving her wanting more?

Like most of us, you probably have good and bad memories of negotiating.  The important thing to remember is that you walked away from each one with more knowledge, experience and skill every time.

The transportation business has changed over the last ten years.  What does it mean to you? 

No longer are Brokers and 3PL's just a backhaul provider, they are our best customers.  The carriers who treat them as such, win everytime...

BOOK & CD Package

Book & CD Package $49.00 USD

18 Wheels of Justice Home

EMAIL - Negotiator@18wheelsofjustice.com

18 Wheels of Justice Presents... Super Service, LLC

Click here to visit Super Service website
18 Wheels of Justice Proudly Presents...
Super Service, LLC.

TA Truckstop - Foristell, MO.  11:49AM 10.22.2012

The TA in Foristell is about 50 miles west of St. Louis.  It's the first real truckstop you come across as you’re making your way westbound on I-70.  It is a grimy, dirty sort of misconfigured building, which has been there for ages.  There are remnants of a Taco Bell and KFC "in house" franchise, which never seemed to do very well with drivers passing through or with locals, for that matter. 

It smells like old tacos, used fried chicken grease and GOOP (I hope you know GOOP and its unique smell).  Honestly, I’m not sure if the Taco Bell and KFC are still operating, I never walk around that side of the building.  The best I can recall, I've never seen anyone over there.  I prefer the "real" food inside and most of all I enjoy talking to Marge.  Marge is the hostess, dishwasher and waitress extraordinaire for the TA in Foristell.  Marge is as sweet as can be, and more importantly, she knows a lot about trucking. 

Marge started at the TA in 1972 and never looked back.  Marge has seen and heard it all and is an excellent source of information and gossip from all around the country on everything trucking.  And Marge, she likes to talk about trucking...

I like to visit with Marge once a week when I stop by for lunch.  Marge had been telling me about the drivers she had been meeting from Super Service that had been stopping by the TA the last few months.  She asked if we could do some research on them so she would know what to tell other drivers who asked about Super Service. The 18 Wheels of Justice Staff of course is always happy to oblige. Between Marge’s interest and the large amount of drivers and owner operators also asking us here at the 18 Wheels of Justice office, we decided it was time to get to the bottom of things.  



We are proud to present our research on Super Service, LLC

       
                                     Call today - 888-883-6853

      Check out Super Service on Facebook 

Super Service Claim to Fame -

Keep Moving with Super Service: More miles, More Pay, More Opportunity.
Super Service keeps drivers and operators moving with consistent and timely dispatch. Because our drivers & operators make us a leading trucking company in the region, and we offer them best package in the industry.

This is just what we like to hear at 18 Wheels of Justice.

18 Wheels of Justice contacted Super Service HQ in Grand Rapids, MI. and we sat down for a spell with Mr. Jim True, Director of Recruiting.  We asked some of our typical hard hitting questions to get to the bottom of this cat-like curiosity around the office surrounding them.

Super Service is led by two honorable and well qualified individuals.  Mr. Dan Strong is CEO and Mr. Roger Waddle is the Chief Operating Officer.  Mr. Jim True, Director of Recruiting and Retention, was kind enough to spend some time on the phone with us on Friday afternoon.   

Excerpts from interview with Jim True – Super Service

Super Service is a large, financially secure trucking company with over 1100 power units.  What are some of the advantages of working for a carrier like Super Service?

Jim- “Our Company is big enough to have good business and have the ability to hire good people in operations, but we have the attitude and flexibility of a small company.  We know and respect our drivers and we stand by them, period.

We have terminals w/ WIFI, shops and showers across the country. Dispatch stays focused on assigning loads and keeping are drivers rolling, no waiting around for loads.”

  

Does Super Service accept drivers from driving schools who have a CDL? 

Jim – “Yes, we do.  We have one of the best training programs in the business.  We welcome qualified drivers’ right out of driving school with a CDL.  Call us while you are still in school so we can have you ready to go and answer any questions you have.  Start your career off right!  Call us at 888-883-6853.”

Does Super Service run any teams?

Jim – “As a matter of fact we have just expanded our dedicated team operation in San Antonio, TX.  Runs are dedicated and go to CA, AL and MI.  The money is really good and it’s dedicated.  This is an excellent opportunity for husband/wife teams, anyone who has ever thought of teaming up with another driver, and of course, existing teams.   Call us – 888-883-6853”

85% drop and hook means time spent earning and driving and not waiting to load & unload.  50% of Super Service trucks are 12 months are newer means no CVSA issues or downtime for maintenance problems.     What about home time and out of state drivers?

Jim - We have a very good flexible home time approach with our drivers.  As I said before, we stand behind our drivers; they are part of our family.  We know the importance of family and being home when you need to be, and we respect our families.

We welcome out of state drivers.  We have 3 major service centers and several dedicated operational facilities east of the Mississippi.

 

                                           Call today - 888-883-6853

          Check out Super Service on Facebook 

18 Wheels of Justice Quick Stats -Company Drivers-

• 500 new trucks recently added to our fleet
• Now offering a $2,500 sign on bonus, for a limited time! Ask your recruiter for details
• 50% of the fleet less than twelve months old
• Flexible home time policy
• Over 90% of freight is no-touch and 85% is drop-and-hook
• Dedicated opportunities in specific areas.
• Technology to ease route planning and reduce fuel costs
• EZ PASS & Qualcomm
• BCBS Health Insurance/MetLife Dental/VSP Vision
• Short Term Disability Insurance
• Life Insurance - $10,000 at no cost to you!
• Voluntary Allstate Benefits (similar to AFLAC)
• Flex Spending Account (Health Care and Reimbursement and Dependent Care Reimbursement)
• 401k Plan – Employees can contribute 1-75% of their weekly income to their 401k
• Paid Vacation

Plenty of perks at Super Service (click on logo to learn more and visit their website)

18 Wheels of Justice – Quick Stats

Fleet Owners & Owner Operators:

Super Service is also on the lookout for the best owner-operators and fleet owners to join our successful team. We are looking for long-term partners as we grow our business, together with you.

• Competitive Pay Mileage Based or Percentage
• Fuel Surcharge will be paid 100% (based on amount billed to customer)
• No forced dispatch
• Orientation in Somerset, KY, Atlanta, GA, and Grand Rapids, MI
• Mileage to orientation compensated on first settlement
• No Additional Charges for base plates, permits, or TripPak
• No charge for Filing Fuel Tax (if you use the Super Service fuel card)
• Lease on today and earn a $2,500 sign on bonus! Ask your recruiter for details
• Deep Fuel Discounts plus Intelligent fuel routing system – Save Big on Fuel
• EZ Pass

Please call our Owner Operator Recruiting Specialist at 800-669-8567!

We would like to thank Mr. True and Super Service for taking the time to share this valuable information with us today. 

Drivers!

Owner Operator & Driver Retention and Recruiting.  It's the 8th Wonder of the World.  Where did they all go?  What happened to them?  I just talked to him yesterday... I thought he liked it here...   

It's like Mark Twain said about the weather, "Everybody likes to complain about it, but nobody does anything about it."

Believe it or not, there are a lot of trucking companies who excel at recruiting and retention. Who? Why? How? I'm glad you asked, please join me on a journey that will take us through some basics of successful recruiting and retention.

Let's begin with some careful self-examination.  Honesty is key here, know yourself and your organization.

Do you really want to solve this issue?  Or do you want to throw more and more money at broad advertising and hire more recruiters and hope it works out?  (That Beck song "I'm a Loser, Baby" comes to mind, "Things are gonna change, I can feel it...")

You didn't get to where you are today by hoping things work out. 

You are a Person of Action, a Leader, a Mover and Shaker, a Winner.  I'm serious...(How do I know? You are taking time out of your hectic day to read this, to learn how to improve your company.)

Turnover at the majority of trucking companies is sadly well over 100%, at some it reaches alarming heights of 200%-400%.  Don't get energized in the problem!  Let's focus on fixing the issue.  The hardest part of any job is getting started.

Think of your procedure when a new driver or operator joins your trucking company, I'll bet this sounds familiar...

The recruiter or safety department initiates the process.  Why it always seems to fall on safety is beyond me. I think everybody thinks they have nothing to do until an accident happens or auditor shows up.  I assure you this is not the case, especially in this current regulation environment.  Anyway, they go to great length and expense to advertise, spend hours on phone, email applications, run MVR's, meeting with potential drivers and operators, and finally one out of the five, perhaps one out of ten, they have been talking to shows up for orientation.

It is a moment of great triumph!  Everybody is happy, he gets introduced to his new dispatcher, perhaps an operations manager,  if he is lucky the owner comes out of his office to say hello and welcome him.  The owner operator or driver feels good about his decision to sign on with your company and everybody is smiling and shaking hands...

Then what happens?  Join me back here on Friday and we will explore how everything goes south, sometimes quickly, sometimes slowly... 

Please try this exercise before Friday, call each your dispatchers into your office and ask him to name from memory each of his drivers and owner ops, and keep track of how many they can name(15 out 25 etc.). 

Don't forget to sign up for email subscription so you don't miss it, it's free...

Tomorrow on the Bleater.  Conversations with Marge (TA Waitress extraordinaire, Driver and Owner Operator Ambassador) continues with a driver's personal story of struggle and triumph...

BOOK & CD Package

Book & CD Package $49.00 USD

Towne Air Freight - Unique Opportunity for Operators

18 Wheels of Justice Proudly Presents...

Apply Now Online!      Waiting List for Future Openings     Call 866-234-7464

Amber Egierski, a Towne Air Freight Recruiter, was kind enough to discuss the unique business opportunities available at the company for Independent Contractor Owner Operators.

Who is Towne Air Freight and what do they do?

Eugene Towne founded Towne Air Freight in South Bend, Indiana in 1963 with one employee and one van. Gary "Duke" Downey then purchased the company in August 1982. At that time South Bend was the only location with 18 employees, two tractors, and nine straight trucks. Towne has since grown into a national full-service trucking provider for the air cargo industry with a truly national linehaul network.

Serving 68 markets coast to coast, Towne Air Freight has doubled in size over the past five years with operations from Boston to San Diego and Seattle to Miami.

That’s impressive growth. What you offer is very unique because it is line haul, terminal to terminal and drop and hook. This an ideal situation for an owner operator to spend his time on the road strictly making money and not losing time with deliveries, waiting for loads, etc.
I know it is difficult for operators to find a position like this, “Are there certain areas you need Owner Op’s in particular? What kind of miles can they expect?"

Currently we are seeking Owner Operator Teams mainly in the Los Angeles, CA & San Francisco, CA areas. As long as you live within a 150 mile radius of either location you would qualify!

To take a look at the many driving positions available across the country and to be notified about future opportunities if we aren’t hiring in your area today, click below! Don’t miss out!

We have a guaranteed mile program and minimum revenue policy that by the very nature of our operations cooperates to create consistency but also allows flexibility.

Solo Operators can expect an average of 2,500 miles per week or a minimum revenue guarantee of $2,580. (Practical Miles)

Team Operators can expect an average of 5,500 miles per week or a minimum revenue guarantee of $6,750. (Practical Miles)

Call The National Recruiting Line for more information! 866-234-7464

You can also visit the Towne Air Freight Mobile Page by Texting the word “DRIVER” to 59495

Visit Towne Air Freight on Facebook

Towne Air Freight Quick Stats

- Teams - Excellent Program Including Great Pay and Incentive Package

- Solo Operators – Yes!

- Class A CDL with HAZMAT, One Year OTR Exp. Required

- Average Load 30,000 LBS

- Plate Program

- No Forced Dispatch

- Terminal to Terminal

- 100% Drop and Hook for solo and team line haul driving positions

- Real Fuel Surcharge paid to Contractors

- Excellent Fuel Discounts – $.30 cpg

- Fuel Card, EZ Pass, 100% Paid Tolls, Direct Deposit, Nationwide Maintenance & Tire discount program.

- No Age Restriction on Tractor – Trucks 2008 & Newer additional $.03 per mile

- Fleet Friendly – Have two, three or more trucks? Dreams of adding a 2nd truck? Towne Air is where you want to be.

- Towne Air Freight pay falls into the top tier of our industry plus they offer a $2,000.00 Sign On Bonus for Teams. $1000.00 in two weeks from your first dispatch, $1000 at 90 Days, no stipulations!

Towne Air Freight is a hidden treasure ladies and gentlemen; these types of positions never stay open for long!

This is your chance! Join the Towne Air Freight team and become a successful business owner today!

Apply Now Online!        Waiting List for Future Openings    Call 866-234-7464